Effective Date: 25-December-2025
At Nomad Foundr (“Nomad Foundr”, “we”, “us”, or “our”), we are committed to delivering high-quality digital learning products and resources. This refund policy explains how access, guarantees, and refunds are handled across our offerings.
By purchasing or accessing any Nomad Foundr product, you agree to the refund policy terms outlined below.
Nomad Foundr offers digital products delivered instantly upon purchase. Because of the nature of digital access, all purchases are considered final unless explicitly covered by a guarantee stated below.
Once access is granted, the product is considered delivered.
Individual standalone courses purchased directly from Nomad Foundr
Eligible courses are covered by a 30-day risk-free satisfaction guarantee, subject to the conditions below.
To request consideration under the 30-day guarantee, you must:
Submit a written request within 30 days of purchase to [email protected]
Provide a brief explanation of why the course did not meet your expectations
Demonstrate that the course content was accessed and completed
Show reasonable effort to implement the material provided
Requests are reviewed case by case and assessed at Nomad Foundr’s sole discretion.
If a request is approved, any refund or credit will be processed after deducting:
Resource Vault access value (if included in the purchase)
Applicable taxes (GST, VAT, or local equivalents)
Payment gateway and processing fees
Refunds are issued only to the original payment method and are subject to processing timelines of the payment provider.
Requests submitted after 30 days from the purchase date are not eligible.
The Nomad Foundr Resource Vault (All Access Pass) provides immediate digital access to a large and continuously expanding library of templates, tools, and resources.
Because Vault access is granted instantly and the content is fully available upon purchase:
All Resource Vault purchases are final
Refunds, reversals, or chargebacks for Vault access are not encouraged and will not be approved under any circumstances
Vault purchases are not covered under the 30-day risk-free guarantee, which applies only to individual courses
Once access is activated, the Vault is considered fully delivered, regardless of usage level, completion status, or change of mind.
This policy allows us to keep the Vault priced affordably while protecting the integrity and fair use of the platform.
For memberships or recurring subscriptions:
Payments are non-refundable
Subscriptions may be cancelled at any time before the next billing cycle
Access remains active until the end of the current paid period
No partial or prorated refunds are issued for unused time
If you experience technical issues that prevent access to paid content:
Contact our support team promptly at [email protected]
We will make reasonable efforts to restore access or resolve the issue
Refunds are not issued for:
Temporary downtime
User device or browser incompatibility
Internet connectivity issues
User error
In some cases, and at our discretion, Nomad Foundr may offer:
A one-time course transfer to another program of equal or lower value, or
A credit or discount toward future products
This option is limited and may be used once per customer.
Nomad Foundr reserves the right to:
Decline requests that appear fraudulent or abusive
Terminate access for unauthorized sharing, redistribution, or resale of content
Restrict future access or guarantees for repeated misuse
This policy may be updated periodically. Any changes take effect once published on our website. Continued use of our products indicates acceptance of the current version.
For support, access issues, or policy-related questions:
Email: [email protected]
